Three-Year Strategic Plan for Resilient Hearts

Open
Resilient Hearts
Calgary, Alberta, Canada
Arshdeep Sandhu
He / Him
Founder
(31)
5
Project
Academic experience
150 hours of work total
Learner
Alberta, Canada
Advanced level

Project scope

Categories
Project management Community engagement
Skills
organizational analysis strategic planning timelines key performance indicators (kpis) resilience target market risk mitigation project management strategic prioritization project scoping
Details

The goal of project is to develop a comprehensive and actionable three-year strategic plan that aligns with the mission, vision, and growth trajectory of Resilient Hearts, with an emphasis on sustainability, impact, and innovation in disability-inclusive service delivery while assessing the current state of the organization.

Deliverables

Project Scope:

Students will:

  1. Conduct an organizational analysis (SWOT, PESTLE, stakeholder analysis)
  2. Research sector trends relevant to disability services, social enterprise, and community-based supports
  3. Engage with Resilient Hearts leadership to understand goals, operations, and target markets
  4. Develop strategic priorities across key areas such as:
  • Service expansion
  • Revenue diversification
  • Program innovation
  • Strategic partnerships
  • Branding & outreach
  • Capacity-building (staff, tech, facilities)
  1. Create measurable goals and timelines for each year
  2. Provide an implementation roadmap with key performance indicators (KPIs) and risk mitigation strategies


Expected Deliverables:

  1. Three-Year Strategic Plan Document (approx. 20–30 pages) including:
  • Executive Summary
  • Vision, Mission, and Values alignment
  • SWOT/PESTLE
  • Strategic goals (Year 1–3)
  • Financial sustainability & funding strategy
  • Risk management plan
  • Monitoring and evaluation framework
  1. Presentation Slide Deck (for final pitch to Resilient Hearts Leadership)
  2. Implementation Roadmap (Visual timeline or Gantt chart with annual milestones)


Skills & Learning Outcomes:

Students will:

  • Apply strategic planning methodologies in a real-world context
  • Develop sector-specific knowledge in nonprofit/social enterprise strategy
  • Strengthen project management, consulting, and communication skills
  • Learn to co-create with community partners and marginalized groups
Mentorship
Skills, knowledge and expertise

Sharing knowledge in specific technical skills, techniques, methodologies required for the project.

Hands-on support

Direct involvement in project tasks, offering guidance, and demonstrating techniques.

Tools and/or resources

Providing access to necessary tools, software, and resources required for project completion.

Regular meetings

Scheduled check-ins to discuss progress, address challenges, and provide feedback.

Supported causes

The global challenges this project addresses, aligning with the United Nations Sustainable Development Goals (SDGs). Learn more about all 17 SDGs here.

Industry, innovation and infrastructure

About the company

Company
Calgary, Alberta, Canada
2 - 10 employees
Individual & family services, Non-profit, philanthropic & civil society
Representation
Minority-Owned Small Business Social Enterprise Community-Focused

Resilient Hearts is a community organization that empowers young adults with developmental disabilities by equipping them with essential skills for independent living. We provide in-person community access services in Calgary and the surrounding areas.