Operations: Taking Tutoring Company Virtual

Closed
Your Score Booster
Vancouver, British Columbia, Canada
Richard Dalton
President
3
Project
Academic experience
120 hours per learner
Learner
Anywhere
Advanced level

Project scope

Categories
Operations Project management
Skills
invoicing finance standard operating procedure operations research billing
Details

We need help in operations switching from a tutoring mainly in our headquarter's city to a tutoring online to students in the U.S. and Canada.

This switch has already begun to online tutoring, but by July 31, we will close our headquartesr and switch to a virtual company, with employees and our clients (students) at their homes.

To accomplish this, we believe students will need to:

  • Research fulfillment (storing our books in a fulfillment center, tracking inventory and delivering them)
  • Switching finance (billing and invoices) to be handled completely electronically
  • Determining changes to administrative positions
  • Determining other key changes required to go virtual
Deliverables

The final deliverables should take the form of:

  • Selection of a fulfillment center
  • Standard operating procedures for fulfillment, inventory and mailing
  • Standard operating procedures for finance
  • Updates to standard operating procedures for administration
  • Standard operating procedures for any other key tasks required for virtual company
  • A 30-minute presentation
Mentorship

Students will connect directly with the president and office manager for mentorship and supervision throughout the project.

About the company

Company
Vancouver, British Columbia, Canada
Education

our Score Booster offers SAT / ACT / AP / SSAT / ISEE / GRE / GMAT classes and tutoring. Our main market is Vancouver and we are seeking to expand worldwide via one-on-one tutoring via Zoom.