Operations: Taking Tutoring Company Virtual
Closed
Vancouver, British Columbia, Canada
Project
Academic experience
120 hours per learner
Learner
Anywhere
Advanced level
Project scope
Categories
Operations Project managementSkills
invoicing finance standard operating procedure operations research billingWe need help in operations switching from a tutoring mainly in our headquarter's city to a tutoring online to students in the U.S. and Canada.
This switch has already begun to online tutoring, but by July 31, we will close our headquartesr and switch to a virtual company, with employees and our clients (students) at their homes.
To accomplish this, we believe students will need to:
- Research fulfillment (storing our books in a fulfillment center, tracking inventory and delivering them)
- Switching finance (billing and invoices) to be handled completely electronically
- Determining changes to administrative positions
- Determining other key changes required to go virtual
The final deliverables should take the form of:
- Selection of a fulfillment center
- Standard operating procedures for fulfillment, inventory and mailing
- Standard operating procedures for finance
- Updates to standard operating procedures for administration
- Standard operating procedures for any other key tasks required for virtual company
- A 30-minute presentation
Students will connect directly with the president and office manager for mentorship and supervision throughout the project.
About the company
Company
our Score Booster offers SAT / ACT / AP / SSAT / ISEE / GRE / GMAT classes and tutoring. Our main market is Vancouver and we are seeking to expand worldwide via one-on-one tutoring via Zoom.